1. Track production technology preparation time
Your first goal is to understand how much time is really spent on preparing production technology. This isn't rocket science – just track the time when sales materials go to engineering; and the time when the technology is completed and purchasing and production can get to work.
Pay attention to two things:
- Pinpointing the exact time when the engineering team is handling the project. Can you draw a clear line between different workflow phases (sales, engineering, purchasing, production)? If not, that's your first indication of workflow quality.
- Adding project type and level of complexity. Keep things simple and categorize in broad strokes, e.g. machinery, building constructions, bridges, etc. If they differ in complexity, mark that down as well.
This should give you a clear picture of how different types of projects move through your engineering department, which type of projects move along faster and how long it all takes.